Setup Features | Weights Tab | Weighing With ScaleQ

November 06, 2019 3 min read

Setup is used to configure workstation and hardware settings for ScaleQ.

Setup is accessed from the navigation sidebar, or from the setup menu in the file menu. The settings are in a single window with multiple tabs. 

The settings include:

  • General
  • Printers
  • Weights
  • Devices
  • PIO (Parallel Input/Output)

Weights is used to configure thresholds and tolerances for weighing.

Zero threshold

The system constantly monitors the scale weight to see if there is a truck on the scale. Set a threshold weight to indicate when a truck has cleared the scale or there is no truck on the scale. When no truck is on the scale, the weight should read zero. However, not all scales go exactly to zero between trucks, especially if there is mud or snow. Setting a threshold accounts for these conditions. Note: If the number is too low, “Scale has not cleared” messages may be received after a truck leaves.

Truck threshold

This is the weight above which a truck is considered to be on the scale, and the system is ready to weigh. This number should always be greater than the zero threshold. Note: If the weight is between the two thresholds, the system stays in the state it was. That is, if no truck is on the scale, the system won’t be in a weighing state until the weight rises above the truck threshold. If a truck is on the scale, it won’t clear until the weight dips below the zero threshold. Note: If the truck threshold is too high, the message “There is no truck on the scale” will be received although a truck is there.

Tare tolerance This is used to set a percentage of tolerance between old and new stored tare weights. When it comes time to store a new tare weight for a truck, the system will compare the weight on the scale with the currently stored tare weight. If there is no currently stored tare weight, the new weight is accepted without question. If there is a significant difference between the two weights and if you are explicitly trying to store a new tare weight, then the system will notify you that the new tare weight is
out of tolerance, and it can be accepted anyway. If it is being stored automatically, as part of a weigh-in weigh-out cycle , then it will complete the weighing transaction, but it will not post the new tare weight to the Truck file.
Tare interval This is used to set the tolerance between old and new stored tare weights. For
unattended weighing when the truck is on the scale with a weight that is close to the currently stored tare weight, it is assumed that the truck is empty and the driver is trying to update the stored tare weight.
Scale must clear Occasionally, there isn't enough time between when one truck pulls off the scale and when the next one drives up for the scale to go below the zero threshold. If "Scale must clear" is not selected, the operator can click on the scale icon on the toolbar to capture the new truck's weight and start a ticket (the system will first ask if you're sure you want to do this.) If "Scale must clear" is selected, the system will not allow this and the second driver will have to back up and try again.
Notify on tare out of range Click this setting on to be notified when the tolerance is exceeded between new and stored tare weights. This is used as part of weigh-in, weigh-out cycle .
Metric Click this setting on to display an indicator that weights are metric.


Colors for the four scale states can be configured. The states are idle, active, alert and closed. Both the color of the text and of the background can be set. 

To set the colors for the scale states:

  • Click the set colors button in the weights dialog. 
  • Select one of the four states. 
  • Select text or background to set the color for each. The Windows color picker window will appear. 
  • Click OK to accept the choice in the color picker.
  • Continue to set the colors for the other states as desired. 
  • Click OK to accept all the choices. 

Leave a comment

Comments will be approved before showing up.