Support Center | ILS Customer Scale System Support Center

We are dedicated to supporting your ScaleQ scale system and access control for the life of your system. 

ILS supports customers across North America and abroad. We are committed to service for the life of your scale system. Our mission is to design, develop and deliver customer-oriented scale system support to keep you operating. 

If you are experiences any problems with your scale system or access control system please contact us right away for support. You can use our online form below to get started or call our office at 614-236-8388. We also offer on-site support. Please contact with your support requests.

You can use Team Viewer for remote access and one of our scale system technician will remotely access your scale software and assist you in getting the help you need.

For support via remote access;

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