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  • Digital Signature Capture

    Secure Signature Capture for Scale Transactions


    Overview

    Digital Signature Capture adds an important layer of security, accountability, and fraud protection to scale transactions.

    ILS provides the ability to digitally capture operator and driver signatures during ticket processing. Captured signatures are stored securely in the ScaleQ database and are directly associated with the original transaction for future reference.


    Signature Storage and Transaction Integrity

    When a transaction is completed:

    • The captured signature is stored in the ScaleQ database
    • The signature image is printed on the scale ticket
    • The original, unedited ticket can be reprinted at any time, including the signature

    To preserve transaction integrity:

    • Edited tickets do not retain signatures, as they no longer represent the transaction at the time the signature was applied
    • ScaleQ maintains a voided copy of the original transaction, including the captured signature, for audit and reference purposes

    This approach ensures signatures remain tied only to accurate, original transaction data.


    Signature Pad Technology

    The digital signature capture pad utilizes electromagnetic technology with an active pen design, providing precise and reliable signature input.

    The signature capture surface is protected beneath acrylic or glass/acrylic laminate overlays, preventing damage to the signature window while maintaining long‑term usability in industrial environments.


    Antimicrobial Pen Technology (GemGuard®)

    Signature pads use Topaz GemGuard® antimicrobial pens, designed to reduce bacterial buildup on high‑contact surfaces.

    Key benefits include:

    • Reduction of bacteria on the pen surface by up to 99.99% in laboratory testing
    • Protection against harmful species such as MRSA, E. coli, and Legionella
    • Antimicrobial additive registered with the U.S. EPA

    The GemGuard technology is:

    • Built into the pen plastic
    • Effective for the life of the pen
    • Non‑leaching and inorganic, preventing bacteria from developing resistance

    This makes signature capture safer for both drivers and operators in shared‑use environments.


    Models for Indoor and Outdoor Use

    Digital signature capture pads are available in multiple configurations to fit your environment:

    Indoor Models

    • Designed for desk or counter‑top use
    • Ideal for scale houses and office environments

    Outdoor Models

    • Installed in a weather‑resistant industrial steel enclosure
    • Allows drivers to remain in their vehicles
    • Supports faster transaction times and improved job‑site safety

    Remote Signature Capture for Unattended Operations

    Outdoor signature capture systems include features designed for harsh and unattended environments:

    • Powered pen to eliminate battery failure in cold weather
    • Metal‑sheathed stylus cable, securely anchored within the enclosure
    • Durable construction for long‑term outdoor reliability

    Transaction Workflow

    Each signature pad includes a backlit LCD display for clear visibility.

    Typical workflow:

    1. Transaction data entry and weight capture are completed
    2. Operator and/or driver is prompted to sign the pad
    3. Signature is displayed on the pad LCD and within the ScaleQ program
    4. Upon signature completion:
      • Transaction is posted
      • Tickets are printed
      • Any additional transaction‑related events are completed

    Ideal Applications

    • Attended scale houses
    • Unattended or after‑hours weighing
    • Outdoor scale kiosks
    • Operations requiring fraud prevention and audit support

    Warranty

    Interface Logic Systems warrants this product against defects in materials and workmanship for a period of one (1) year from the date of shipment, in accordance with ILS warranty terms.

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    Do you have a question or need more information about one of our solutions or services? We value your business and invite you to call us at 614-236-8388 so we can quickly and personally respond to your inquiry. You can also complete this form for for more information.Â